frequently asked questions

Do you find the answer to your question here?

Placing an order? - Go through the ordering process

Don't want to place an order? - Empty your shopping cart

How can I pay? - We use different payment methods (scroll down on the main page and you will see the options) you choose what is most suitable for you.

How can I return? - You can find this information in this webshop at the bottom of the main page.

An item has not arrived or is broken upon delivery? - You contact us creamonkeypatricia@gmail.com, include your phone number and we will call you back!

Can I return a personalized item? - NO! Something that is personal cannot be returned. The fact is that it is no longer saleable for us once you return it. So make sure all the details are correct before you place an order.

When do you ship? - We ship our packages every business day, you can order and pay until 3pm, then we ship it the same day! Orders that come in after 3pm will be shipped the next business day.
Orders placed after 3pm on Friday will be shipped with PostNL on Monday.